Notice Regarding the Agency for Passenger Rights (apf):
If you have questions or complaints about our services, you may contact the Agency for Passenger Rights (apf). This independent arbitration body assists passengers in enforcing their rights.
Contact Information:
Agency for Passenger Rights (apf)
Linke Wienzeile 4/1/6
1060 Vienna, Austria
Phone: +43 1 5050707
Web: www.passagier.at
Dispute Resolution for Complaints:
If you disagree with a decision made by our company, you can use the dispute resolution form on the apf website or send your documents by post to the above address.