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Castle of Leopoldskron Fortress Hohensalzburg Salzburgs Old Town

Important information

Bookings:

If possible reserve not later than one week prior to your arrival in Salzburg so we can make the arrangements necessary to insure your participation at the tour of your choice.

Tours:

We generally tour with nine seater vans; if you travel with bigger groups or need a tour guide for your own bus just let us know!

What we need:

Please specify which tour you would like, the exact date, time, number of people and the name of the hotel you'll be staying at in Salzburg. In addition we will need a credit card number with the name and expiration date to confirm your reservation.

Credit card details are required to reserve seats. We will not charge your credit card unless you cancel your tour later than 48 hours before tour start. Payment is recieved by cash or by credit card in our office.

Pick up:

For our morning tour your tour guide will pick you up at your hotel in Salzburg or at our office between 8:30 and 9:00 a.m. For the afternoon tour you need to arrive at our office at Rudolfskai 38 between 1:30 and 1:45 p.m. unless arranged differently in advance. A pick up from your hotel for the afternoon tour is only possible in exceptional cases as our tour guides only have half an hour between a morning and an afternoon tour and should be able to use this time to rest.
Our office is conveniently located in the city centre, near Mozartsteg bus stop.

Drop off:

Drop off is generally in the city center at Mirabell Gardens. If you need to be dropped off somewhere else please get in touch with us before your tour.

Cancellation:

From 48 hours before tour start: 50% of tour price.
From 24 hours before tour start or no-show: 100% of tour price.

Bobís Special Tours reserves the right to cancel tours or impart your booking to co-operation partners under certain circumstances. These rare cases include vehicle breakdowns, dangerous road conditions (e.g. icy roads), closed attractions and insufficent bookings. Should such a situation occur, we will get in touch with you immediately. Please check your mails.

International Conditions for Travel Agencies are effective

Click here for a pdf of these conditions (legaly binding version in German)
or here for the english translation.